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Frequently Asked Questions / Knowledgebase

I got an email that my page failed the code validation, what should I do?

This generally means something changed recently such as our code being overwritten by an update to your site. Please go ahead and start the installation code process again from the beginning using these instructions:

Another common cause if using Wordpress is the installation of a cache plug-in:

Once the code is re-installed, or the cache plug-in resolved, please click the link to re-validate your listing. Alternatively, will re-check the page in 3 days.

Unfortunately we only provide 2 warning emails and if the page continues to fail our validation checks it will be de-activated automatically on the 3rd failed check in a row. In this case any link ads are removed and cannot be restored. Thus it is best to re-validate your web page as soon as possible.

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