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Frequently Asked Questions / Knowledgebase


Why was I re-billed when I have available text link credits?


Sorry for any confusion. You are actually buying text link credits, not text links themselves. Thus you are re-billed for the total number of credits you have purchased, not the total number of links currently selected. Unused link credits expire at the end of each month and do not roll over to the next month. This is outlined in the terms of service agreed to upon signing up:

http://www.backlinks.com/tos.php

"Payments Made by Advertisers

Payments for text link credits are accepted via PayPal or Credit Card (2Checkout.com). All payments are made on a recurring subscription basis but may be canceled at any time.

Payments made for text link credits will be re-billed each month until you request a cancellation. All credits expire at the end of each monthly billing cycle (whether they are used or not) and cannot be rolled over into future months. For example, if you purchase 100 credits and use only 75 during the month, you are still re-billed for 100 credits."

To reduce the amount of link credits you have purchased please see:

http://backlinks.com/kb/index.php/article/reduce-link-credits

Category: Advertisers,